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Growth Tool Setup
Step 1: Connect Your Account
Step 1: Connect Your Account

Let's get your Instagram account connected to your Growth Tool.

Derek avatar
Written by Derek
Updated over a week ago

We have a 100% success connection rate with connecting Instagram accounts.

If you are having any problems, please be patient and follow the checklist below and run through the troubleshooting steps.

If you can not connect your account, contact live chat or [email protected]


Account Connect Checklist

✔️CHECKLIST

  1. Make sure you are logged into your Instagram account on your smartphone

  2. Make sure that the email & phone numbers linked to your Instagram are correct

  3. Enter the RIGHT PASSWORD and do not put a @ before your username

  4. On your phone, there will be a pop up select THIS WAS ME "We noticed a new login from Netherlands"

  5. If you did not receive a 6 digit code via SMS, wait 60 seconds then click RESEND

  6. If you did not receive a 6 digit code via EMAIL, check your SPAM & SOCIAL tabs


Add Instagram Account

On the left hand of your dashboard, select the Instagram icon then click New Account.



Log Into Instagram App

Make sure you are logged into the Instagram app with the account you are trying to connect to.

Most of the time you when you connect your account, will see receive a pop-up on Instagram saying they recognized a new login.

If you get this, please make sure you click "THIS WAS ME"


Username & Password

Enter your username and password into the correct fields.


Platform & Verification

Please select the platform device you use, either IOS or Android.

Select where you want the 6-digit code sent, we recommend starting with email and then trying mobile if you do not get a code.

Leave the "Don't remove the previous Instagram session) unchecked.



Connect Account

Once you entered your credentials and selected the proper platform and verification, please select ADD ACCOUNT.



6 Digit Code

If you have 2FA on, Instagram will send a 6-digit code to your email or cell phone.

  • Make sure that the email and phone numbers linked to your Instagram account are up-to-date and accurate.

  • Check your SPAM and SOCIAL tabs, as sometimes the verification code can end up there (especially for Gmail users).


Successful Connection

Congrats! You have successfully connected your account. Head over to your Growth Tool to set up your targeting and settings. It's almost time to start growing your Instagram page!


Can't Connect?

We have a 100% success connection rate with connecting Instagram accounts.

Please be patient and follow the checklist below and run through the troubleshooting steps below and watch the video.

If you can not connect your account, contact live chat or [email protected]

✔️CAN'T CONNECT

  1. Delete your accounts recent login activity. Check out this guide from Instagram

  2. Change your Instagram password & reconnect your account, this resets the API

  3. If you are still unable to connect, come back in a couple hours and try again

  4. You can also turn off 2FA. Check out this guide from Instagram

  5. If you are still having problems, please contact live chat or email us.


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