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Navigate Your Billing Portal
Navigate Your Billing Portal

We'll show you how to manage your billing, subscription, addons and much more in this help doc.

Derek avatar
Written by Derek
Updated over a year ago

Imagine a one-stop shop for all your billing-related needs: ✨ Billing Portal ✨

Whether you want to change your account details, subscription details, update payment info, addons, view billing history, or even download an invoice. This is the place to be!

Step 1: Get To Your Profile

Once you're logged into your account, click on the little arrow hanging out in the top-right corner of the screen then click on profile.

Step 2: Manage Payments

Now that you're in your profile, click the Manage Payments button. You'll be redirected to Chargebee, our payment provider.

Subscription Details

By clicking on your subscription, you can do a bunch of things there:

Cancel, Upgrade, & Downgrade Your Subscription

For an in-depth guide on this, click here

Change Your Billing Cycle

  1. Click on Edit Subscription.

  2. Click on Change.

  3. Select between Monthly or 3 Months and click Update.

Check If You Applied A Coupon

  1. Click on View Breakdown.

  2. You'll see your total amount and discounts.

Addons

We've got some cool add-on services like hashtag research, likes, engagement, etc.

Here's how you can add them:

  1. Click on Edit Subscription.

  2. Click on Add Addons.

  3. Select Addons and click Add to add it to your subscription.

Account Information

This section has all your account deets! You'll find your:

  • Email

  • Phone number

  • Username

Edit Account Details

  1. Click the arrow beside the information you'd like to edit.

  2. Edit the fields and click on Update.

Billing & Shipping Addresses

Need to edit or double-check your billing and shipping address? This section has it all.

Edit Billing & Shipping Addresses

  1. Click the arrow beside the information you'd like to edit.

  2. Edit the fields and click on Update.

Payment Methods

Want to add a new credit card and wave goodbye to an old one? This is the place to be.

Edit Payment Methods

  1. Click on Edit Payment Method.

  2. Edit the fields and click on Update.

Billing History

Check out your billing history and even download an invoice when you need it, we've got you covered.

Check Billing History & Download Your Invoice

  1. All your past charges will be shown here.

  2. To get a copy of your invoice, simply click on download.

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